Shipping policy
Order Processing
Orders are typically processed within 1–3 business days after payment has been confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
Estimated delivery times vary based on your location and selected shipping method:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–4 business days (where available)
Please note that delivery estimates are not guaranteed and may be affected by carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address, package size, and selected shipping method. Any available free shipping promotions will be displayed during checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your shipment.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided at checkout.
Lost or Damaged Packages
If your package is lost, arrives damaged, or is missing items, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue as quickly as possible.
International Shipping
International shipping may be available to select countries. Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their local authorities.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team using the contact information provided on our website.