Refund policy
At Iron Momentum, we want you to be completely satisfied with your purchase.
Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be:
- Unused and in its original condition
- Returned in the original packaging
- Accompanied by proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Used or damaged products caused by misuse
- Items returned without original packaging (when applicable)
- Final sale or clearance items
- Gift cards
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can resolve it as quickly as possible.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.
Return Shipping
If the return is due to a defective, damaged, or incorrect item, we will cover the return shipping costs.
For all other returns, customers are responsible for return shipping costs unless otherwise stated.
How to Start a Return
To request a return or refund, please contact our customer support with your order number and reason for the return. We will provide return instructions and assist you through the process.